TERMS AND CONDITIONS
By purchasing my services, you accept that the Terms and Conditions set out below represent a legally binding contract between yourself and Ronan Online Coaching.
Health & Risk Disclaimer
Physical exercise can be strenuous and subject to the risk of serious injury. Accordingly, Ronan Online Coaching recommends that you obtain a physical examination from a doctor before using any exercise equipment or participating in any exercise activity.
You agree that by participating in physical exercise or training activities, you do so entirely at your own risk. Any enhancement products are entirely your responsibility and you should consult a physician or other suitably qualified healthcare professional before undergoing any dietary or supplement programme.
You further agree that you are participating in these activities of your own volition and assume all risks of injury, illness or death.
Release of Liability
You acknowledge that you have carefully read these Terms and Conditions and fully understand that they include a comprehensive and binding release of liability in respect of Ronan Online Coaching.
You agree to release and discharge all trainers, employees, directors and officers of Ronan Online Coaching from any claims relating to personal injury, loss or damage arising from your participation in coaching services, except where liability cannot lawfully be excluded.
Negligence
To the fullest extent permitted by law, the release set out in Clause 2 includes claims arising in negligence.
Severability
If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Results Disclaimer
Results will vary from person to person depending on factors including adherence, lifestyle, medical history and individual circumstances. Ronan Online Coaching does not guarantee specific results except where expressly stated under Clause 15 (Continued Coaching Guarantee).
Payments & Refund Policy
All payments made to Ronan Online Coaching are non-refundable.
Minimum Commitment
By submitting your Client Intake Form, you agree to a minimum coaching commitment of three (3) months unless you have purchased a longer fixed-term package.
Client Responsibility
It is your responsibility to:
Submit your weekly check-ins on time.
Maintain communication with your coach.
Complete the agreed coaching actions.
If Ronan Online Coaching does not receive your check-in or hear from you, we are under no obligation to chase or repeatedly contact you.
Data Protection
Ronan Online Coaching complies with the UK General Data Protection Regulation (UK GDPR).
By purchasing coaching services, you consent to your personal data being processed for the purposes of delivering coaching services and administering your account.
Payment information may be securely processed by third-party providers such as Stripe.
Use of Progress Photos
Unless otherwise agreed in writing, Ronan Online Coaching reserves the right to use before-and-after photographs and transformation images for promotional purposes.
Marketing Communications
Upon purchasing coaching services, you may be added to the Ronan Online Coaching mailing list to receive updates, educational content and company news. You may unsubscribe at any time.
Medical Disclaimer
The information, advice and coaching provided by Ronan Online Coaching does not constitute medical advice.
You should consult your GP or another suitably qualified healthcare professional before beginning any exercise or nutrition programme.
Acceptance of Terms
These Terms and Conditions are deemed accepted immediately upon purchasing services from Ronan Online Coaching, whether purchased online or by invoice, unless otherwise agreed in writing.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Continued Coaching Guarantee (New Clients Only – Effective April 2026)
15.1 Eligibility
This guarantee is available only to new clients who sign up to Ronan Online Coaching on or after 1 April 2026 and applies only to the initial twelve (12) weeks of coaching.
15.2 Guarantee
If you do not lose a minimum of 5kg during your first twelve (12) weeks, Ronan Online Coaching will continue coaching you free of charge until you achieve this result, provided all eligibility requirements have been met.
15.3 Adherence Requirements
To qualify for this guarantee, you must maintain a minimum of 80% adherence throughout the twelve-week period, including:
Completing assigned workouts.
Submitting weekly check-ins consistently and on time.
Attending scheduled coaching calls (or providing at least 24 hours' notice if rescheduling is required).
Following the prescribed nutrition plan.
Achieving your calorie and macronutrient targets on at least 80% of tracked days.
Accurately tracking all food, drinks and activity without intentional omissions.
15.4 Evidence
You must provide sufficient evidence of adherence, including:
Nutrition tracking logs.
Workout completion records.
Weekly check-ins.
Progress photographs if requested.
Body weight records.
All weigh-ins should be completed under reasonably consistent conditions.
15.5 Circumstances That Void the Guarantee
The guarantee will not apply where there is:
Adherence below the required 80%.
Repeated missed workouts.
Missed or consistently late check-ins.
Missed coaching calls without reasonable notice.
Dishonest or inaccurate food logging.
Failure to follow coaching advice or agreed programme adjustments.
Undisclosed medical conditions, medications or circumstances that materially affect weight loss.
Deliberate misrepresentation of progress or compliance.
15.6 Assessment
Eligibility under this guarantee will be determined solely by Ronan Online Coaching, based on the evidence provided.
Weight loss will be assessed using overall weight trends across the twelve-week period rather than isolated weigh-ins.
Normal short-term fluctuations due to hydration, digestion or other physiological factors will be disregarded.
15.7 Continued Coaching
Where the guarantee applies:
Coaching will continue free of charge until the client achieves a total weight loss of 5kg.
The client must continue to maintain at least 80% adherence throughout the extended coaching period.
Failure to maintain the required adherence will immediately end the guarantee.
15.8 General
This guarantee exists to reward genuine commitment and is not intended to be used where a client has not made a reasonable effort to follow the programme.
Ronan Online Coaching reserves the right to determine whether the conditions of this guarantee have been satisfied and may amend or withdraw this guarantee for future clients at any time.
Paid in Full Packages
16.1
All paid in full coaching packages are provided as a continuous coaching service for the agreed package duration.
16.2
Once a paid in full package has been purchased, the coaching period cannot be paused, suspended, frozen or extended for any reason, including but not limited to holidays, work commitments, illness, injury or personal circumstances, unless otherwise agreed in writing by Ronan Online Coaching at its sole discretion.
16.3
The coaching period begins on the agreed start date and will continue uninterrupted until the end of the agreed package duration.
Monthly Membership Cancellation
17.1
Monthly coaching memberships continue on a rolling monthly basis until cancelled.
17.2
If you wish to cancel your monthly coaching membership, you must provide a minimum of one calendar month's written notice.
17.3
Your coaching service and scheduled payments will continue throughout the notice period. At the end of the notice period, your membership will terminate and no further payments will be collected.
17.4
Notice of cancellation must be provided in writing via email or another communication method approved by Ronan Online Coaching.